Training development & facilitation • Strategic planning

Matching Character with Compassion

Results driven professional with over a decade of experience in higher education, nonprofit leadership, employee training and development, recruitment, and more!

$7M+
Program Revenue
300%
Revenue Growth

About Nicole

Improved Employee Engagement • Decreased Employee Attrition • Driving Organizational Success

For over 20 years, my focus has been in helping people grow, learn, and develop self-confidence so they can achieve their goals.

As a strategy leader for high-performing teams, seeing others succeed under my guidance is what keeps me motivated. After enhancing access to employee wellness and creating a more employee-centric environment, turnover decreased by over 30%, while client satisfaction doubled within the first 90 days.

Key Skills

Nonprofit

Higher Education

Healthcare

Human Resources

Real World Results

Nonprofit
Jasper Mountain

 A regional nonprofit faced a multi-million dollar deficit that put programs at risk.

Collaborating with the Director of Finance and other agency personnel, we led finance initiatives resulting in:

  • Eliminated $2+ million deficit over 6-month period
  • Operations as usual, leaving program and service offerings unaffected
Education
Pioneer Pacific College

When a vocational college was struggling to connect with prospective students, enrollment sharply declined.

As Director of Admissions, my research-backed proposed strategy pushed for new outreach methods, resulting in:

  • 40% increase in student engagement
  • 20%+ jump in enrollment in less than one year
Retail
TBA

As a manager in a local formalwear retailer, we faced outgrowing the current location, which required an increase in revenue to afford the expansion.

My strategy and creative approach scaled the business:

  • Secured new avenues for revenue
  • Expanded existing customer base
  • Increased sales by over 300% in a two-year period

Nicole consistently demonstrates strong leadership skills and a genuine passion for her work.

"Nicole's extensive experience in managing companies has been evident in her approach to leadership at Jasper Mountain. Her ability to inspire and empower her team has helped the agency continue to move forward and adjust to some of the many changes that impacted the behavioral health community during the  pandemic. Her strategic vision and dedication to Jasper Mountain’s mission have led to a continued focus on quality of services for clients."

Beau Garner, M.Ed., LMFT
Former Executive Director, Jasper Mountain

"Nicole was instrumental in restarting outreach to state-wide organizations and politicians, to advocate for Jasper Mountain/SAFE Center and the children. Nicole also helped Jasper Mountain/SAFE center meet current standards of care by instituting training in DEI (Diversity, Equity and Inclusion) and trauma informed care... Nicole created standardized processes for quality improvement, yielding outstanding audit results from our state organizations. Nicole has excellent interpersonal skills and is easy to talk to and work with."

Monique Carroll, DO
President, Board of Directors, Jasper Mountain/SAFE center

"Nicole's impact was clearly felt throughout the organization. She developed and delivered much-needed training programs that addressed key areas for improvement, traveling between our Oregon and Alaska sites to ensure staff received these valuable resources."

Caitlin Little
Goodwill Industries

"Nicole has always been driven and a definite motivation to me and others that she leads or supports.
She strives to accomplish all goals set before her by not only achieving but exceeding them."

Kelly Sweet
Pioneer Pacific College

"Nicole is smart, enthusiastic and skilled. Those are the resume points. The person Nicole is has heart, puts others first and faces (and defeats) adversity with determination, optimism and grace."

Karen Warner
Apple Inc

Contact

(541) 232-5930

robertsnicole972@gmail.com

Let's grab a coffee or tea! Send a note to chat with me.